Parents Permission on Microsoft Account | Connecticut

Microsoft application is a sophisticated program to perform various task full of numerous feature and facilities with excellent security and privacy. Microsoft is a software for fast search engine and entertainment of games, audio, video, music as well as to complete the work in professional manner to share photos, documents, files, folders etc.

Unable to Continue Parental Consent

Reasons for the error

• • Incorrect or missing information
  • Turn on the two step verification
  • The security information is recently updated

Verify Personal Information of Parents Microsoft Account

• Open your “browser”
• Go to “Microsoft”
• Sign in your account
• Enter your email address and password
• Go to “personal info” window
• Verify your information (birth date, gender, country, postal, time zone)
• Select on “save”
• Click on the “parents name”
• Then “click” on “sign out”

Verify Personal Information of Child’s Microsoft Account

• Go to the “Microsoft” page
• Please enter your email address and password to sign in your account
• Go to “personal details”
• Confirm your country/ region is right
• Or click on “edit”
• Now update your information
• Select on “save”
• Then “select” the child’s name
• Finally click on “sign out”

Parents Changing Child’s Birth Date

• Open the “parents Microsoft account”
• Go to family page and sign in your account
• Click on “manage my child’s profile’
• Go to “child’s account” to “change”
• Click on “edit” the child’s personal
• And follow the instructions very carefully

Manual age Verification

• Go to official identification documents(photo, birth date, full name, expiration date)
• Click the “photo” of your “identification”(use your mobile device)
• Click on the “submit” photo for identification
• And submit it on “support.microsoft.com/age
• Again sign in your account

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